SMCG, the Strategic Management & Consulting Group, brings professionals from different business backgrounds together in one company. Real estate is one of its services, next to wealth management, financial services, insurance and project management. In real estate the team helps its clients list, buy and rent. Its team works in BrokerHub360 with apartments, land, offices and shops.
Solution overview: why BrokerHub360?
SMCG writes things down. Calls, tasks, emails and showings are logged in the system, each one under the agent's name and linked to the client or the property.
Almost the whole team is on the mobile app, so the work is logged where it happens, not at the end of the day.
Two team leaders follow their own agents. When a request is lost, the agent picks the reason, and almost every lost request at SMCG has one.
SMCG also has the off-market option switched on, for listings that should stay inside the team.
Support and new features
When SMCG writes to support, they get an answer, also outside office hours.
New features arrive during the year, and SMCG gets them as they are released.
Our whole team logs calls, tasks and showings from the phone. When we have a question, support answers, even late, and there is always something new in the system.
Set yourself up for the same with BrokerHub360
SMCG shows that when the work is logged as it happens, nobody has to ask what was done today.
Book a demo and we will show you how it would look for your agency.
