At Profounders, 22 people work in BrokerHub360. Together they keep more than seventeen thousand client requests in one pipeline.
Solution overview: why BrokerHub360?
With that many requests, the first rule is that each one has an owner. At Profounders a request is assigned to an agent, and it moves through the same stages for everyone: prospect, qualified, viewing, offer.
The agents send properties from the system, not from the phone gallery. More than 3,500 properties went to clients as links, and the system keeps the record of who received what.
When a request is lost, the agent can record the reason. Most lost requests at Profounders carry one, so the managers can read why clients walked away.
Support and new features
When the Profounders team writes to support, they get an answer, also late in the day.
New features arrive during the year, and Profounders gets them as they are released.
We handle thousands of client requests and each one has an owner. The team behind BrokerHub360 answers us fast, even at late hours, and keeps adding new features.
Set yourself up for the same with BrokerHub360
Profounders shows that a busy agency can handle a very large number of requests without losing track of one.
Book a demo and we will show you how it would look for your agency.
